Understanding Influence: You Think You’re in Charge?
Business leaders have a propensity to think that they automatically exercise the most influence within their organisation, purely because of their position within the pecking order.
The reality is that your position probably engenders more resentment and disinterest than you think.
“Leadership is influence”
John C. Maxwell
The most influential members of your organisation are the ones who lead. But more often than not, the influencers aren’t the ones sitting in board meetings or enjoying the comfort of a personal office.
Company leaders exist everywhere. They’re the receptionist who keeps everyone connected with morale-boosting news. The junior sales assistant who seems to have unlimited passion and energy. Or the experienced team player who always has the right answer to every question.
Although leadership structures are designed to acknowledge influence, people are far more influenced by people who they engage with. And most importantly, that engagement is transparent.
Most executives are shocked by the revelation that their title does not equate to allegiance. Fortunately there is a way to understand and leverage the influential people and nodes within your business.
Part of the sqn way is understanding exactly who these people are and just how much weight their water cooler opinions carry. Once we have built this understanding, our goal is to convert their voices to benefit your business.
It is important not to see natural influence amongst your team as a hindrance, but rather, as a way to help others release their trapped performance potential in a natural, willing fashion.
Influence within the workplace is difficult to gauge. Few people are willing to open up about who they see as role models – not to mention the inflated ego of pseudo influencers.
The only way to overcome this is through the objective analysis of anonymous data. Consequently, our smart algorithm, Decipher, will not only map your business’ performance levels, but also identify influential members within a team.
This is an essential part of a broader cultural movement towards open communication and continuous improvement. Understanding who leads, and leveraging that, will take your business into a new space of motivation.